Health Insurance Information, Counseling & Assistance Program
If you have questions about Medicare, how it works, or have a problem understanding the coverage you currently have,
help is available. The Office for the Aging has a trained counselor to assist clients with finding the
best health and prescription coverage through Medicare and
supplemental insurance plans that fit your needs.
Enrollment assistance and help understanding your Medicare Summary Notices (MSN) is also available.
For assistance, please call our HIICAP Dept. at 607-832-5750 to
speak with Yvonne Brock, Aging Service Representative, or one of
the other trained HIICAP counselors for the guidance that you
need. Yvonne can also be reached by emailing her at
If an office visit is
preferred, please call ahead as appointments are highly