Health Insurance Information, Counseling & Assistance Program
If you have questions about Medicare, how it works, or have a problem understanding the coverage you currently have,
help is available. The Office for the Aging has a trained counselor to assist clients with finding the
best health and prescription coverage through Medicare and
supplemental insurance plans that fit your needs.
Enrollment assistance and help understanding your Medicare Summary Notices (MSN) is also available.
For assistance, please call our HIICAP Dept. at 607-832-5750 to
speak with Yvonne Brock, Aging Service Representative, or one of
the other trained HIICAP counselors for the guidance that you
need. Yvonne can also be reached by emailing her at
If an office visit is
preferred, please call ahead as appointments are highly
Medicare is our country's health insurance program for people age 65 or older.
Certain people younger then age 65 can qualify for Medicare, too, including those
who have disabilities and those who have permanent kidney failure or amyotrophic lateral
sclerosis (Lou Gehrig's disease). The program helps with the cost of
acute care or short term rehabilitative services.
You may receive general information about the Medicare program or apply for Medicare
benefits at Social Security by calling 800-772-1213 or online at: www.ssa.gov
The New York Elderly Pharmaceutical Insurance Coverage (EPIC) program is a New York State program for seniors administered by the Department of
Health. It helps more than 270,000 income-eligible seniors aged 65 and older to supplement their out-of-pocket Medicare Part D drug plan costs. Seniors can apply for EPIC at any time of the year and must be enrolled or eligible to be
enrolled in a Medicare Part D drug plan to receive EPIC benefits and maintain coverage. EPIC provides secondary coverage for Medicare Part D and EPIC-covered drugs purchased after any Medicare Part D deductible is met. EPIC also covers approved Part D-excluded drugs once a member is enrolled in Part D. For more information visit this link:
NYS EPIC FAQ