ROBIN BROWER



Delaware County Employee of the Month
August 2012

Robin Brower began working for Delaware County in the Department of Social Services as a Community Services Worker on March 30, 1998. At that time, her duties included assisting the homeless population that came to DSS for assistance.  Her other duties included providing services (including meals, clothing and search for housing) for adult protective clients.  She also provided transportation to medical appointments and assisted with other needs that a client could not otherwise provide for themselves.

Robin was promoted to Senior Community Services Worker on January 1, 2001.  For the next ten years, Robin developed an expertise in assisting individuals with disabilities that prevented them from being employed.  She became especially adept at conducting interviews with individuals claiming or exhibiting some form of disability, helping them complete supplemental social security income or social security disability applications, including identification of necessary medical evidence to support the application.

On February 7, 2011, Robin was promoted to Social Services Program Specialist.  Robin interviews applicants and determines eligibility for Public Assistance, Medicaid, Food Stamps or one of the Department’s emergency programs.  Robin also processes recertifications for all these programs and extends eligibility for all persons and families that continue to meet the criteria for specific programs.

Robin likes the interaction with clients and being able to assist them with the challenges that bring them to Social Services.  She appreciates the support of her colleagues and the County but her primary focus is the provision of critical services to persons in need.

Robin has been married for 32 years to Richard and is the mother of two children and has one granddaughter.  Her passion during her free time is reading.  She also enjoys swimming and camping with her family.

Robin’s positive outlook brings out the best in her clients.  Her calm demeanor also helps keep stress down in the office.  Robin’s experience, knowledge of DSS programs and understanding of people make her an excellent role model for her peers and a trusted colleague.

Congratulations, Robin, for this well-deserved recognition.