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Delaware County
9-1-1 Emergency Calls

If you live in Delaware County and have an emergency that requires the fire department, ambulance, or police to respond, there is only one number you need to call.  That number is:

9-1-1

"Delaware 911 - What is the address of your emergency?" 

This is the greeting you will hear if you call 911 in Delaware County.  The call taker/dispatcher will need to verify your address and phone number.  Remain calm and provide the information requested by the 911 operator.  You should post this information near your phone for quick and easy reference.

The 911 operator will also ask you a series of questions to determine what type of emergency you have.  This questioning will provide the 911 dispatcher with the needed information to get the appropriate help to you.

For medical emergencies, Delaware County utilizes and all dispatchers are trained in Emergency Medical Dispatch (EMD).  Through a series of questions this system allows the dispatcher to determine what level of Emergency Medical Services (EMS) response will be needed for your situation.  If you need to call 911 it is extremely important you remain calm and answer all of the questions the 911 dispatcher asks.  (Yelling or arguing with the 911 operator only causes a delay in getting help to you.)

These EMD trained dispatchers will also be able to provide you with instructions to help you assist someone in need prior to the ambulance arriving to the scene.

If you dial 911 in error it is very important that you stay on the phone and explain to the dispatcher the fact that you called by mistake.  Hanging up before you speak with the 911 dispatcher will prompt a law enforcement response to your location.  This response is only to determine whether or not there is an actual emergency.  These "hang up" responses use valuable resources that might be utilized in another way.

Again, it is extremely important to know your 911 address and it is equally important to have your address displayed in a conspicuous location on your property so that emergency responders can easily find you if the need arises.  Many local fire departments have reflective signs available for purchase.

For questions about the 911 system in Delaware County, please call the Delaware County Department of Emergency Services at (607)746-9600, or fill out the form below. 

Delaware County 911 Address Form
THIS FORM HAS TEMPORARILY BEEN DISABLED.
PLEASE FEEL FREE TO FAX THE INFORMATION BELOW TO 607-746-8988 or CALL US WITH THE INFORMATION AT 607-746-9600

Last Name        First Name      Primary Phone
Email Address 
Mailing Address    
Is this a:  New Construction needing a 911 address?    Description?
              Existing structure needing 911 address confirmation?    Description? 
Please tell us a little about the location (so we can drive out to it):
What road is it on and in what township?
What is the tax map number?
Who are your neighbors?
What is the approximate distance from the nearest intersections?
Owners Contact Information (if a rental): Name
                                                               Address
                                                               Phone
Please note any other information you feel might be helpful finding your site:
Upon receipt of this information, the 911 Coordinator will drive out to obtain GPS data from the site.  From that data, your 911 address will be formulated.  You will be phoned and a letter will be sent to you when this process is complete.  Please note that it can take up to 2 weeks for this to be completed.

 


View recent Messages/Alerts

- KNOW your 911 address

- DISPLAY your 911 address

                 
- IT MAY SAVE YOUR LIFE!

Click here for photos from around Delaware County!

280 Phoebe Lane, Suite 3
Delhi, NY 13753
Ph. (607)746-9600 Fax (607)746-8988